Included within the Services Suite are a collection of essential modules that allow organisations to deliver projects more efficiently, easily replicate recurring documents to improve levels of productivity, and dramatically reduce levels of administration.
These add-ons complement the functionality within SAP Business One but equip your enterprise to overcome challenges involving project management or client billing with our selection of innovative tools – developed specifically for small businesses wishing to compete with larger organisations.
Streamline operations, strengthen key customer relationships and simplify project and resource management within this collection of modules developed by Milner Browne’s team of certified experts.
Advanced dashboard tools allow enterprises to gain better insight and improved decision-making – which results in increased new business, projects being delivered on time and within budget, and overall improved cash flow and profitability.
Gain greater transparency into the progress of projects and accurate costings by integrating service management with other associated activities within SAP Business One.
The B1 Services Suite will enable your business partners to streamline service call processes and assign tasks to available resources. More importantly, your business will be able to make informed decisions – key to delivering projects on time and increasing levels of customer satisfaction and retention.
- B1 Projects
- B1 Repeater
- B1 Deferrer
- B1 Rental
- B1 Scheduler
- Greater transparency into real-time activities
- Reduce administration time
- Full traceability
- Efficient service provision
- Accurate project costings
The standard of service provided by Milner Browne is really good. The company has always been really helpful and efficient in getting back to us. In fact, in some cases, the support team has even pre-empted issues that we may have eventually come across or were likely to happen."
Ben Carter, Up and Under
The levels of customer service have always been good — we’ve never had any problems. If we’ve ever found an issue with the system we’ve always called the support desk, spoke to somebody, and it’s been fixed quickly."
David Broddle, Cadtek
If there’s ever a problem, you can call up the helpdesk, speak to one of the support team and they’ll sort out the issue. The level of service has always been good. But, touch wood, we haven’t had many issues in the years we’ve been using SAP Business One."
John Hayward, B Hepworth and Co
Milner Browne’s lead consultant worked tirelessly to meet our go-live date. She was dedicated and committed to ensure we received value for money and was organised, meticulous in her planning and in the execution of tasks."
Linda Barrowclough, Innova Solutions
We’ve worked with Milner Browne for more than a decade. The support provided by the team at Milner Browne has been excellent. A recent enquiry email I sent was returned by the close of business within the same day."
Mike Simpson, Kingspan Access Floors
The standards of service provided by Milner Browne has been excellent. In general, the customer service supplied by Milner Browne has always been good and SAP Business One has helped us save money and lower inefficiencies."
Mohammed Rashid, Medina Dairy
Milner Browne has the best level of customer service we have ever encountered in any company we have ever dealt with. We do not very often have an issue with SAP Business One, but it’s great to know we’ve have a team like Milner Browne behind us."
Richard Gaughan, Aydya Ltd
Milner Browne helped us gear our system to our particular requirements and trained our IT team. It’s important we can rely on Milner Browne to support SAP Business One and tailor the system to our evolving operation."
Russell White, Rivermill Foods