A series of automated tasks provide a complete view of prospects and customers to better understand and meet their requirements. Turn prospects into customers and customers into loyal clients to increase sales, profitability and levels of satisfaction.

From quotes to invoices SAP Business One has everything your company needs to manage the whole order-to-payment process, and build loyalty revenues beyond that. Use Milner Browne’s expertise and experience for:

    • Opportunity management: Track new prospects and activities from first contact to closing business

 

    • Marketing campaigns: Create, deliver and analyse marketing activities and their impact on driving new business

 

    • Customer management: Use a single system to store key data on your customers in one place

 

    • Service management: Manage warranty and service contracts and enter and respond to service calls efficiently

 

    • Outlook integration: Stop exporting contact details between different systems with full Microsoft synchronisation

 

  • Reporting: Create in-depth reports on all aspects of your sales cycle

Key Capabilities:

  • Pipeline, sales stage and probability analysis
  • Real-time pipeline forecasting
  • Sales number tracking by salesperson, territory or account
  • Easy lead import from external sources Outlook integration, and template storage for effective prospect communications
  • Service call logging, assignment and queue
  • Purchase history tracking for cross-sell and up-sell opportunity identification

Business benefits

  • Estimate new business and income
  • Track sales pipelines
  • Hold and access key contact customer records in a single dashboard
  • Drive levels of customer satisfaction

Case Studies

Abco Kovex – Simplifying stock management with SAP Business One

Abco Kovex – Simplifying stock management with SAP Business One

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AYDYA – Advanced sales analysis and forecasting with SAP Business One

AYDYA – Advanced sales analysis and forecasting with SAP Business One

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B Hepworth – Award-winning supply chain management with SAP Business One

B Hepworth – Award-winning supply chain management with SAP Business One

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Our Clients

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