Included within the Services Suite are a collection of essential modules that allow organisations to deliver projects more efficiently, easily replicate recurring documents to improve levels of productivity, and dramatically reduce levels of administration.
These add-ons complement the functionality within SAP Business One but equip your enterprise to overcome challenges involving project management or client billing with our selection of innovative tools – developed specifically for small businesses wishing to compete with larger organisations.
Streamline operations, strengthen key customer relationships and simplify project and resource management within this collection of modules developed by Milner Browne’s team of certified experts.
Advanced dashboard tools allow enterprises to gain better insight and improved decision-making – which results in increased new business, projects being delivered on time and within budget, and overall improved cash flow and profitability.
Gain greater transparency into the progress of projects and accurate costings by integrating service management with other associated activities within SAP Business One.
The B1 Services Suite will enable your business partners to streamline service call processes and assign tasks to available resources. More importantly, your business will be able to make informed decisions – key to delivering projects on time and increasing levels of customer satisfaction and retention.
Products included:
- B1 Projects
- B1 Repeater
- B1 Deferrer
- B1 Rental
- B1 Scheduler
Business Benefits:
- Greater transparency into real-time activities
- Reduce administration time
- Full traceability
- Efficient service provision
- Accurate project costings
Case Studies
Abco Kovex – Simplifying stock management with SAP Business One
Read the Full Story
AYDYA – Advanced sales analysis and forecasting with SAP Business One
Read the Full Story
B Hepworth – award-winning supply chain management with SAP Business One
Read the Full StoryOur Clients
With SAP Business One and Milner Browne we were pleasantly surprised by the ability and flexibility of the solution. We asked question after question in the nature of ‘Can it do this?’ and ‘Can it do that?’ and the answer was always ‘Yes’. The team from Milner Browne were professional and competent and gave us an air of confidence.
"Alan Rossiter, Kent Stainless
What I would say about Milner Browne is that we find them very pro-active. The customer service is very good and enquiries are always answered very quickly. From a personal point of view, I’ve been able to save about three to four days per month since we started using SAP Business One because the reports are so accurate.
"Emma Morgan, Serosep
As the IT manager it was great that Milner Browne took the pain out of the integration and the transfer to SAP Business One. They have been second-to-none in relation to answering any query that we have submitted. Enquiries have always been promptly answered.
"Gary Power, The Packaging Hub
If there’s ever a problem, you can call up the helpdesk, speak to one of the support team and they’ll sort out the issue. The level of service has always been good. But, touch wood, we haven’t had many issues in the years we’ve been using SAP Business One.
"John Hayward, B Hepworth and Co
Milner Browne’s lead consultant worked tirelessly to meet our go-live date. She was dedicated and committed to ensure we received value for money and was organised, meticulous in her planning and in the execution of tasks.
"Linda Barrowclough, Innova Solutions
It was an obvious choice to go with Milner Browne – they suited our needs and were a good fit for our company. We use Milner Browne’s Surfer Enterprise for our for our sales representatives and our transport team. They now have up-to date information to hand when planning their days and site visits to customers.
"Lorraine Bridgette, Abco Kovex
We’ve worked with Milner Browne for more than a decade. The support provided by the team at Milner Browne has been excellent. A recent enquiry email I sent was returned by the close of business within the same day.
"Mike Simpson, Kingspan Access Floors
Milner Browne has the best level of customer service we have ever encountered in any company we have ever dealt with. We do not very often have an issue with SAP Business One, but it’s great to know we’ve have a team like Milner Browne behind us.
"Richard Gaughan, Aydya Ltd
