We offer a range of services to ensure your solution is always running at its best.
Services we provide outside of your support package:
Creation of new databases
Restoration of databases
Data Transfer Workbench (DTW) tasks
New client installs
Creation or editing of UDFs
Creation of queries and alerts- Short ‘how-to’ sessions
Guidance on non-SAP issues, impacting SAP, where we have the knowledge
Rectification of issues caused by user error
Short-term out of hours support
Predefined package of regular system checks & procedures (HANA or SQL), monthly or bi-monthly:
Check if back-ups are running
Check if space is adequate
Check that there are no CPU ‘red flags’
Check that the Remote Support Platform (RSP) is working correctly
Run the SAP productive database health check task
Monitor and upgrade RSP to a relevant release, if required
Check email error notifications on Linux box (HANA Specific)
Review the support log
Use our Business Intelligence services to understand your data
By using the information in your system, Milner Browne can develop or teach you to create your own analysis and reporting, including:
Building simple or sophisticated reports
Generating dashboards or real-time analysis
Creating and setting up a cockpit
Customised Crystal or Sharperlight reports
Use our multi-tier training package to up-skill your team
From new starter training to super user masterclasses, Milner Browne can provide comprehensive training packages to meet your needs (small or large), as your business develops.
Individual or team training
Online or on-site training Flexible timing
Hour sessions or super user masterclasses
MB Complete Care
Roll up the cost of your solution with quarterly set payments
Strictly Necessary Cookies
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.
3rd Party Cookies
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.
Please enable Strictly Necessary Cookies first so that we can save your preferences!