A series of automated tasks provide a complete view of prospects and customers to better understand and meet their requirements. Turn prospects into customers and customers into loyal clients to increase sales, profitability and levels of satisfaction.
From quotes to invoices SAP Business One has everything your company needs to manage the whole order-to-payment process, and build loyalty revenues beyond that. Use Milner Browne’s expertise and experience for:
- Opportunity management: Track new prospects and activities from first contact to closing business
- Marketing campaigns: Create, deliver and analyse marketing activities and their impact on driving new business
- Customer management: Use a single system to store key data on your customers in one place
- Service management: Manage warranty and service contracts and enter and respond to service calls efficiently
- Outlook integration: Stop exporting contact details between different systems with full Microsoft synchronisation
- Reporting: Create in-depth reports on all aspects of your sales cycle
- Pipeline, sales stage and probability analysis
- Real-time pipeline forecasting
- Sales number tracking by salesperson, territory or account
- Easy lead import from external sources Outlook integration, and template storage for effective prospect communications
- Service call logging, assignment and queue
- Purchase history tracking for cross-sell and up-sell opportunity identification
- Estimate new business and income
- Track sales pipelines
- Hold and access key contact customer records in a single dashboard
- Drive levels of customer satisfaction
With SAP Business One and Milner Browne we were pleasantly surprised by the ability and flexibility of the solution. We asked question after question in the nature of ‘Can it do this?’ and ‘Can it do that?’ and the answer was always ‘Yes’. The team from Milner Browne were professional and competent and gave us an air of confidence."
Alan Rossiter, Kent Stainless
Ons contact met Milner Browne is altijd prettig, of het nu gaat om de salesmanager, een consultant of iemand van de klantenservice."
Dennis van der Meijden, Emgas
What I would say about Milner Browne is that we find them very pro-active. The customer service is very good and enquiries are always answered very quickly. From a personal point of view, I’ve been able to save about three to four days per month since we started using SAP Business One because the reports are so accurate."
Emma Morgan, Serosep
As the IT manager it was great that Milner Browne took the pain out of the integration and the transfer to SAP Business One. They have been second-to-none in relation to answering any query that we have submitted. Enquiries have always been promptly answered."
Gary Power, The Packaging Hub
Milner Browne heeft de focus op productiebedrijven en werkt met implementatieconsultants die weten waarover ze het hebben. Bovendien zorgt hun B1 Apps serie ervoor dat een bedrijf als het onze goed kan werken met SAP Business One."
Hans Alferink, CIREX
Door de automatisering ervaren we een verbetering in al onze processen. Dit heeft tot hogere niveaus van efficiÃ«ntie en productiviteit geleid in onze gehele organisatie. Dit is niet meer weg te denken en we verwachten dit in de toekomst nog verder te kunnen verbeteren. SAP is in feite de ruggengraat van ons bedrijf."
Marcel Hamoen, Translas
Milner Browne has the best level of customer service we have ever encountered in any company we have ever dealt with. We do not very often have an issue with SAP Business One, but it’s great to know we’ve have a team like Milner Browne behind us."
Richard Gaughan, Aydya Ltd
We verwerkten voorheen onze orders en bestellingen via Excel. Ook
hadden we geen voorraadsysteem. Facturen voor de bestellingen
moesten we na aflevering weer met de hand inkloppen . Met SAP
Business One zijn deze processen gestroomlijnd, omdat ze automatisch
door het systeem worden geleid en controleerbaar zijn."
Willem Zwart, DMZ