When AlbyPharma took over the Suir Pharma site at the start of this year it had some big plans in place.
Not only does the generic medicine manufacturer have ambitions to launch its own range of products, but it also wanted to implement a new SAP Business One solution in less than three months.
“We knew we had a very aggressive timeline to get the system up and running,” explained Haya Hussein, a Senior Commercial Supervisor at AlbyPharma, who helped manage the implementation project. “But not once did Milner Browne say they couldn’t do it or try to extend our deadlines.”
Having previously worked in organisations that had used SAP Business One, Dr Azzam Hussein, the Managing Director at AlbyPharma, was clear in his mind about what solution he wanted to use.
“I can honestly say that SAP Business One is the most reliable amongst the solutions I’ve used over the years,” he said. “It’s really user-friendly and you can easily transfer data into Excel and work away that way – and not to forget the excellent dashboard tracking system”
After the first meeting with Milner Browne, the team at AlbyPharma were confident they had found the right and trusted partner to move their project forward – and a solution that would help them to achieve their ambitions.
The company designed a SAP Business One solution, powered by SAP HANA, which was complemented by Milner Browne’s B1 WMS to manage the company’s warehouse and B1 Production to assist its manufacturing operations. B1 Analytics was also selected to provide real-time insight into company-wide activities through a series of interactive reports.
Experience and Expertise
“From the moment I spoke to Milner Browne, whatever questions were asked we got an immediate answer. The service was very efficient. In fact, the whole team was exceptionally good,” said Dr Hussein.
Despite the complexities of the pharma industry, Milner Browne was able to meet AlbyPharma’s deployment deadlines and get their staff fully trained on their new solution.
“From the time I met with the consultants right through to the training stages I was always amazed with Milner Browne’s experience and knowledge,” said Haya. “Their support and help was great and they were always there offering assistance. We know it can be a lengthy process to deploy SAP Business One. But Milner Browne took just two-and-a-half months from the start to the end of the project. To us that’s just amazing!”
Dr Hussein added: “At no stage did Milner Browne ever show any discomfort to our deadlines or a ‘we cannot do’ attitude, considering pharma companies by nature are heavily regulated and the requirements are at the highest end. Milner Browne always obliged to our requests and delivered a solution on time.”
Your Next Solution
Want to find out how Milner Browne can help equip your company with a customised business management solution that meets your deadlines? Get in touch with one of our experts today.