The ChallengeMiriad Products supplies goods to the caravan and camping industry for the past 35 years. The company has built up a strong reputation for providing a high standard of quality and service to its customer base.As the popularity of the company and its hundreds of products continued to increase, Miriad realised it required an upgrade to its computer software if it was to successfully manage demand and achieve its own growth targets. The wholesaler also required an integrated solution to accommodate an increasing number of online orders.
It's becoming rapidly aware that our customers are extremely happy with B1 Surfer Enterprise and how it has been developed. The solution created by Milner Browne has a number of telling advantages over our competitors- equivalent.
How we helped
+50%Increase in online sales
IntegratedERP and e-commerce solution
Milner Browne visited Miriad Products in 2013 and saw how the enterprise had quickly outgrown its former software after a period of sustained growth. The company required a solution that included sophisticated back-office functions alongside an initiative and flexible e-commerce solution that provide customers with a best-in-class online shopping experience.
Milner Browne's development team created a SAP Business One solution for wholesale and distribution which was integrated with B1 Surfer Enterprise. This innovative add-on from Milner Browne integrates seamlessly into SAP Business One and provides a self-service checkout for customers to place orders from any time and any location.
We've been really impressed with the ability to extract data from the system and it's certainly more flexible than our former software - As a business, we're able to review procedures that have been in place for a long time and take a new look at how we can improve upon these.
Milner Browne implemented SAP Business One in February 2014. The results were almost immediate with a host of benefits experienced across different parts of the organisation. These ranged from automated, standardised procedures, greater efficiencies when completing tasks and streamlined operations.
Powerful reporting capabilities are able to generate instant finance or inventory reports – providing staff with access to real-time analytics into productivity levels. These analytics have empowered Miriad to investigate long-standing procedures and to analyse how to improve these.
Miriad Products has also been able to integrate Milner Browne’s effective and user-friendly online e-commerce with SAP Business One. This innovative tool has enabled Miriad to double the number of online sales it now takes with the company having a solution able to both meet customer demand and outmanoeuvre rivals.View the pdf