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Project Methodology

With 500+ successful implementations and ISO 9001:2015 certification we know how to get the job done right.

Our method attributes


Implement solutions with minimal disruption


Create an environment where relationships are enabled to grow


Use confidence, expertise and empathy to complete projects

Defining a successful project

Milner Browne has devised a seven-point charter to enable our team to complete implementation projects in the most effective and efficient manner.

Seven-point charter

  1. Identify project objectives and deliver them;
  2. Clean and open communication channels;
  3. Manage client expectations;
  4. Control and manage organisational transition;
  5. Detail and derail risk;
  6. Balance customer needs with Milner Browne’s expertise;
  7. Understand a company’s culture.

Who is on the team?


Project Manager


Business Consultant


Functional Consultant


Project Sponsor



Four-step approach

1. Initiation

  • “Kick-off” meeting with your Milner Browne Project Manager, Lead Consultant and Sales Executive;
  • Roles and responsibilities are established, and a communication plan agreed;
  • Overall implementation process is outlined.

2. Planning/Scoping

  • Lead Consultant completes on-site scoping document to understand existing processes and your organisation’s goals for the new solution;
  • Consultants map processes against solution functionality;
  • Discuss any additional reporting and development requirements against initial requirements.

3. Execution & Control

  • Software is deployed, databases are installed and configured by an SAP consultant;
  • Workshops and training are completed;
  • User-acceptance testing is conducted.

4. Completion

  • Go-live review is completed to assess and address any outstanding issues ahead of the Project Managers and Consultants completing and closing projects;
  • Clients then receive on-going assistance from Milner Browne’s award-winning Support team when their solution is deployed.

Talk to us about implementing SAP Business One with Milner Browne

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